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  • What services do you provide?
    We offer personal care, companionship, meal preparation, medication reminders, light housekeeping, and transportation services. Our goal is to provide compassionate assistance with everyday tasks so your loved one can remain comfortable and dependent at home.
  • Are you a home health agency?
    No, we are a non-medical home aide service. While we do not provide medical care, our caregivers assist with daily living activities to enhance comfort and well-being.
  • How do I know if home care is right for my loved one?
    If your loved one needs help with daily activities such as bathing, dressing, mobility assistance, or companionship, home care can provide the support they need while allowing them to remain at home.
  • Do you provide both short-term and long-term care?
    Yes, we offer flexible care options, including short-term care (for recovery after surgery or illness) and long-term care for ongoing support.
  • Are your caregivers certified nursing assistants (CNAs) or home health aides (HHAs)?
    No, our caregivers are trained home aides, not CNAs or HHAs. While we do not provide medical care, our caregivers are experienced in assisting with daily tasks, companionship, and personal care with compassion and professionalism.
  • Are your caregivers background-checked and insured?
    Yes, all of our caregivers go through a thorough background check and are insured for your peace of mind.
  • Can I choose a specific caregiver for my loved one?
    We do our best to match clients with caregivers based on personality, preferences, and specific care needs. If a change is needed, we will work with you to find the best fit.
  • What areas do you serve?
    We provide home care services in [list of areas served]. If you’re unsure whether we cover your location, please contact us!
  • How do I get started with home care services?
    Simply give us a call or fill out our online contact form to schedule a free consultation. We’ll assess your needs and create a personalized care plan.
  • Do you offer 24/7 or overnight care?
    Yes, we offer flexible care plans, including daytime, overnight, and 24-hour care to meet your family’s needs.
  • How do I pay for home care services?
    We accept private pay and long-term care insurance. Contact us to discuss payment options.
  • Is there a minimum number of hours required for services?
    We offer flexible scheduling with a minimum of [X] hours per visit.
  • What happens if my caregiver is sick or unavailable?
    We always have backup caregivers available to ensure there’s no interruption in care.
  • Do you provide care for individuals with dementia or Alzheimer’s?
    Yes, our caregivers are experienced in working with individuals with dementia, Alzheimer’s, and other cognitive conditions, providing a safe and comforting environment.
  • What if my loved one only needs help a few hours a week?
    We offer customized care plans, including part-time care with as little as 10 hours per week.
  • Can you provide transportation for doctor’s appointments or errands?
    Yes, we offer transportation services to medical appointments, grocery stores, and other necessary errands.
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